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P&O North Sea important informations for Horseboxes

Dear Customer
 
Thank you for continuing to use our services to transport horses between the UK and mainland Europe.
 
To allow us to continue to provide you with the best possible service can you please take note of the points below regarding ramps on the vessels, and check-in cut off times.
 
 
Declaration of length of vehicle including ramp
 
We rely on our valued customers to declare the correct length of vehicle in order for us to plan the vessel, and ensure all freight booked for a particular sailing can be accommodated on the freight decks.
 
A number of horse boxes drop a ramp once onboard the ship, the space the ramp takes up on the freight decks must be declared at the time of booking otherwise we may not have space for the unit when it arrives at check in. P&O Ferries seafreight rates are based on the total lane metres a unit takes up onboard, therefore the length of the ramp will be added to the vehicle length to determine the overall freight rate.
 
If you don’t inform the Freight Booking Office of your intention to drop a ramp onboard then the vehicle may be refused at check-in due to lack of space onboard.
 
 
Check in times for horse shippers
 
Hull to Europoort
Monday to Friday:           1930hrs
Saturday and Sunday:    1900hrs
 
Europoort to Hull
Monday to Friday:           1900hrs
Saturday and Sunday:    1830hrs
 
Hull to Zeebrugge           1730hrs
Zeebrugge to Hull           1700hrs